Kresco Terms and Conditions
Welcome to Kresco! By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or using our services. If you do not agree with these terms, please refrain from using our website.
1. General Terms
Kresco is a candy company specializing in sugar-coated jelly, tamarind candy, and handmade lollipops. By accessing our website and purchasing our products, you confirm that you are of legal age to purchase and consume candy in your country of residence.
We reserve the right to modify, update, or change these terms at any time. Any changes will be posted on this page with an updated “Last Updated” date.
2. Product Information
Accuracy of Product Descriptions: We make every effort to accurately describe our products. However, there may be slight variations in product color, size, or appearance due to different lighting or screen settings.
Product Availability: All products are subject to availability. We reserve the right to discontinue any item or change pricing without prior notice.
3. Order Process
Placing an Order: When you place an order with Kresco, you are making an offer to buy the products in your cart. Kresco reserves the right to accept or reject your order, or part of it, at any time.
Order Confirmation: Once an order is placed, you will receive an email confirmation with details of your purchase. This does not guarantee that the items are in stock or that the order will be processed. If there is any issue with stock or processing, we will notify you promptly.
Payment: All payments are processed through secure third-party gateways. Payment must be completed at the time of order to secure the purchase.
4. Pricing and Payment
Pricing: Prices for our products are listed in your local currency and include applicable taxes unless stated otherwise. Shipping costs will be calculated during the checkout process.
Payment Methods: We accept a variety of payment methods, including credit cards, debit cards, and online payment services. By submitting an order, you confirm that the payment details provided are correct and up to date.
5. Shipping and Delivery
Delivery Areas: We offer shipping to various locations. Delivery charges and times will be calculated based on the shipping address provided.
Shipping Times: Delivery times may vary depending on your location, availability of products, and chosen delivery method.
Shipping Delays: While we strive to meet delivery times, Kresco is not responsible for delays caused by third-party delivery services, weather, or other unforeseen circumstances.
6. Returns and Refunds
Refund Policy: We aim to provide high-quality products, but if you receive a damaged or incorrect item, please contact us within 7 days of receipt. Returns or exchanges are not accepted for items that are opened or consumed.
Refund Process: If an item is eligible for a refund, we will process it back to your original payment method after the return is received and inspected.
7. Consumer Responsibility
Health and Safety: Our candies are prepared with care, but customers are responsible for checking ingredients for allergens or intolerances before consumption. Kresco is not responsible for any allergic reactions or adverse health effects from consuming our products.
8. Privacy and Data Protection
Personal Information: We take your privacy seriously. Any personal information collected from you is used only to process your order, provide customer support, and communicate with you about your purchases.
Data Security: We use secure systems to protect your personal and payment data. However, we are not liable for any issues arising from unauthorized access or hacking.
9. Intellectual Property
All content, trademarks, and intellectual property on this website are owned by or licensed to Kresco. You are prohibited from using any of these materials without prior written consent.
10. Limitation of Liability
No Liability for Indirect Damages: Kresco will not be liable for any indirect, consequential, or special damages arising from your use of the website or products, including but not limited to loss of profit or business.
Product Liability: In cases of defective products, our liability will be limited to the cost of replacing the product or refunding the purchase price, as determined by us.
11. Governing Law
These terms and conditions are governed by the laws of the country in which Kresco is registered. Any legal disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in that country.
12. Contact Information
If you have any questions regarding these terms and conditions or need customer support, please visit contact us page :
Email: kresconet@gmail.com
Phone: 9222299449
By using our website and purchasing from Kresco, you acknowledge that you have read, understood, and agreed to these terms and conditions.